Before contacting us for support:

We suggest trying these few things before contacting us as this will help to debug the issue and hopefully help us get to a quick solution and get you back on track with building your website.

  • Deactivate all your plugins to see if it's a plugin causing the issue.
  • Re-activate the plugins one by one to find out which one it could be.
  • Temporarily switch to another theme to see if that solves the issue.

Otherwise, if those didn’t help then contact us through the support form below and we will assist as best as we can. Please give us as much information on the issue as you can.